Field service software built to operate with insight.
Shaped by decades of real field experience, NEXT Systems delivers what other field service software can't: a truly customizable, scalable platform that streamlines every part of your business, from the office to the field.
Global Pest Control more than doubled its field team while shrinking its back office.
- Pest control
- Plumbing
- HVAC
- Landscaping
Operate with insight™
One platform that centralizes, simplifies and streamlines every part of your field service operation, so owners and technicians can focus on growth.
Book a demoSimple to learn. Precise to your business. Compliant by design.
Most field service software was built by developers who never ran a route. NEXT was built by people who did.
Simplicity
The problemCompeting software is overly complex, hard to learn and slow to set up.
NEXT is the most intuitive field service software on the market. Technicians and office staff learn it and use it from day one, with no downtime for training.
What it means for you: train your team with confidence, knowing every employee understands the system and uses it well.
Precision customization
The problemGeneric tools leave out the features your business actually needs to run well.
Designed by experienced field workers who know every business runs a little differently, NEXT lets you customize your program down to the finest detail.
What it means for you: one solution, designed by industry experts, where every part of your service is diligently maintained.
Compliance, enforced
The problemInadequate systems let technicians skip steps, which leads to costly fees and time in court.
Turn your reporting process into a step-by-step guide technicians must follow to submit a report, so non-compliance isn't an option.
What it means for you: technicians follow state and federal regulations every time, eliminating costly violation fees and stressful hearings.
Everything a growing field service company runs on.
Built around how recurring service, technician reporting and billing really work, then customized to your trade. Proven first in pest control, one of the most regulated trades there is.
Recurring rules, your way
Weekly, monthly, "1st Friday", quarterly, or your own pattern. Start after a date, stop on a date, or end after a set number of visits. Scales from a one-truck shop to a multi-crew operation.
Auto-routing
Preview, apply and undo smarter routes. Protect VIP customers and locked jobs, and respect lunch breaks.
Technician mobile app
Today's route, clock in/out, photos, customer signatures, materials used and your required service questions, with every action time- and location-stamped.
AI invoice review & auto-invoicing
AI reviews tickets before they bill, and clean ones invoice themselves after a grace period. Fewer disputes, less revenue leakage, no waiting on the billing queue.
Customer portal
Customers see tickets, invoices and statements, and pay by card or ACH, saving the cards they trust for next time.
Two-way texting
Appointment texts, "your tech is 2 stops away" alerts, review requests and replies, all in one inbox.
Multi-unit & knock-list service
Unit-by-unit service, per-unit questions, signatures and coverage tracking for apartment buildings and large properties.
Inventory & materials tracking
Follow every product and chemical from the warehouse to each tech's truck to the service ticket where it was used, with stock deducted automatically.
AI where it saves you time
Ask questions of your own data, have it build custom reports, and read scanned checks into payment batches.
Timesheets for everyone
Clock in, clock out and lunch breaks for every worker, ready for payroll.
Field activity trail
Every tap in the app is logged with the time and GPS location.
E-signature proposals
Send proposals for signature and track them to completion.
Add technicians without adding dispatch headaches.
Set recurring rules however you like and the calendar fills itself. Auto-routing proposes tighter routes, you review the change, apply it, and undo it if you don't like it.
- Contracts that stop on a certain date, or after 3 visits (or any number you choose)
- Contracts that only start after a certain date
- Any repeat pattern: every week, 1st Friday, every other month, quarterly
- Price overrides per location and service
- VIP and locked-job protection when re-routing
- Time-off blocks and day disruptions
- Scheduled contacts notified automatically
Monthly interior
Knock list · 24 units
Quarterly exterior
Rodent inspection
Proof of service, captured at the door.
Technicians answer the service questions you define, log materials, snap photos and collect a customer signature. The report can't be submitted until your protocol is followed, and everything flows back into the ticket and the invoice.
- Custom service questions with follow-up logic, in the order you require
- Timesheets for all workers, with lunch breaks and payroll reporting
- Works on affordable Android phones
- Role-based permissions for techs and supervisors
See when every tech clocked in, and where every tap happened.
Each action in the app is recorded with the time, the job and the GPS location, so you have a complete trail of the day without calling anyone.
- Clock in, on-site, lunch and completion times
- Every action logged with GPS location and street address
- Activity reports by technician
- Alerts when a tech goes quiet or misses clock-in
Every product accounted for, all the way down to the service ticket.
Stock moves from warehouse to technician to job, and the amount used is recorded on the ticket itself. Know what is on each truck, what was used where, and when to refill.
- Warehouses, products and per-tech truck stock
- Materials, amounts and locations recorded on every ticket
- Automatic stock deduction as jobs are completed
- Supply requests, transfers and scheduled distributions
- Refill reports and monthly chemical reporting
Get invoiced correctly, and paid sooner.
Invoice per job, monthly or quarterly. Review flagged tickets before they go out and take card or ACH payments.
- AI reviews every ticket before it bills
- Review rules you control: block, review or off
- Clean tickets auto-invoice after a grace period you choose
- Flagged tickets wait for a person before billing
- Optionally release invoices to the customer portal automatically
- Payment batches for card, ACH and checks
- A/R aging dashboard with accounts assigned to collectors
- Tax-exempt accounts and locations
Fewer "where is my tech?" calls.
Two-way SMS keeps customers informed and gives them an easy way to reply. A branded portal puts tickets, invoices and payments in their hands.
- Customizable text and email templates
- Review-request texts after a completed service
- E-signature proposals
Built with expertise. Amplified by AI.
We started with how field service companies actually run: recurring routes, multi-unit properties and billing disputes. AI is added where it removes busywork, so your team spends its time on the work only people can do.
Ask your own data
An assistant that answers questions about your accounts, jobs and billing in plain English.
Custom reports on request
Describe the report you want in plain English. The AI picks the fields and filters, previews it, and saves it to your report library.
Check scanning
Photograph a check and let AI read it into your payment batch, so nobody retypes amounts.
Invoice review & auto-invoicing
AI reviews tickets before they bill. Clean ones invoice automatically after a grace period you set; flagged ones wait for a person.
See it with your own routes in mind.
Tell us a little about your company and we'll get back to you personally. No pressure, no script.
- 30-minute walkthrough, tailored to your trade
- Talk with an operator who has run this in the field
- Get a clear plan for importing your data and training your team